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I'll see what happens from there. The guy fiddled around walking in and out. Then he finally said he don't know why they sent him because he wasn't qualified to do this stuff. Wow...something a customer really wants to hear especially since it's dealing with their electrical work. Anyway, a few days later, they sent someone else and it was fixed.
We asked that the stairs face one way and they put them the other. The A/C unitl was put inbetween the stairs to the back door and the sliding class door. No sunroom for us in the future.
Nobility Homes, Ocala So hard to get anything done! Ocala Florida
The salesperson was never an issue at all...ok...just once...but it wasn't his fault. We upgraded everything we could think of...carpet, appliances, windows, skylite, ect. So, we contacted him about getting wrap all the way around the house. He called the factory, and called us back and said it would get done. I started contacting Nobility homes again on July 29th after Nobility had been out to my house in May to correct the problems we are having. On July 29, 2014 I told them the crack in my ceiling was back and that my carpet was starting to fray and that my dish washer was not working properly.
The phone company showed up that Friday afternoon to do their part along with the satellite guy. They kind of worked side by side...LOL! The phone guy installed 2 phone jacks for me in the 2 bedrooms and asked that I check them now that he was done. We checked for tone in the master bedroom, and nothing .
Leading Florida Manufacturer of Mobile and Modular Homes for over 54 Years
Heck, my family dog of 4 years (she's our baby) isn't even allowed to come in our living anymore because of the carpet. How to start......I bought the Brandon model home from Nobility homes and it was built in Ocala. I was sooo excited to get my first home and I spent in the mid 60's for it.
Anyway, the electric company's truck pulled up almost at 5pm. He looked at the pole really confused and said 'I guess you're wanting this done today'. I said of course because I want to stay here tonite!
Customer Complaints
I guess he saw the card with our last name and knew who we were. He informed me to send my phone bill with the $150 charge on it, and he would talk to his supervisor. Was a supervisor from what I was told? I lost his fax number, but plan on sending it by mail along with pictures of the chopped up phone wires.
Poor workmanship, service etc etc etc . Do not give them the time of day! Once they get your money Prestige/Nobility WON'T give you the time of day!
How those businesses take care of those complaints is what separates good businesses from the rest. Prestige / Nobility is the absolute WORSE Company in Florida!!!! Biggest mistake we ever made giving them our trust and money.
He shook his head as if he couldn't do it that easily! Anyway, about 20 minutes later, we had electric! We could stay in the house that nite! Well, as I walked through the house putting in light bulbs, I noticed the kitchen light wasn't working.
Nobility Homes has provided housing for almost 56,000 families since 1967. Nobility Homes can be found at 10 Prestige Home Center locations throughout Florida. Since most homes are shipped from the factory directly to the customer site, they avoid expensive freight and set up costs. Terrible experience dealing with Prestige and Nobility. No one follows up or follows through on anything. I don't even believe they actually have a service department.
Next was the electrical fire cause by the poor installation of the circuit box. We were lucky not to have lost the house. Now the cheap A/C until they had put in for us does not even work.
So I'm slowly watching my home I was so proud of slowly fall apart with mold and collapsing ceiling. Just be aware that the quality they talk about doesn't really exist nor will they fix the issue properly. We stopped in and looked at the new mobile homes and they were amazing. The staff were very friendly and answered all of our questions. We own a Nobility home now and will probably replace ours with a brand new Nobility home shortly because we liked what we seen and we liked the prices also.
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